Customer Support Training for Responsible Gambling Commitment by Betconstruct
Thursday 19 de December 2024 / 12:00
2 minutos de lectura
(London).- In a recent initiative aimed at prioritising responsible gambling practices, industry tech disruptor BetConstruct conducted a series of in-house training sessions for agents supporting platforms such as Vbet.fr, PartoucheSport.fr and Circusbet.fr.
This is yet another step by the company toward equipping its Customer Support teams with the knowledge and tools needed to provide exemplary service in a demanding industry. The training sessions were organised by BetConstruct’s Compliance Department initiative, and served as a direct response to the requirements set by the French Gambling Authority (ANJ). They aligned perfectly with the organisation’s licensing and compliance standards. The comprehensive programme focused on raising awareness about responsible gambling measures, equipping agents to better assist players while promoting safe gaming behaviours.
As part of the initiative, participants were subjected to a quiz that was conducted at the end of the training. We are proud to announce that 16 holding employees successfully passed the quiz, demonstrating their dedication to upholding responsible gambling principles and cementing their knowledge retention skills. Each participant received an attendance certificate, further solidifying their expertise in this critical area.
By taking part in such campaigns and training programmes, BetConstruct remains committed to supporting players through empathetic customer service, ensuring that the holding is in full compliance with regulatory requirements, and promoting responsible gambling as a core value across all platforms.
Categoría:Events
Tags: BetConstruct,
País: United Kingdom
Región: EMEA
Event
G2E - Las Vegas 2025
06 de October 2025
Merkur Group Strengthens United States Presence with Successful G2E 2025 Showcase
(Lübbecke/Las Vegas).- Merkur Group marked a standout appearance at the Global Gaming Expo (G2E), attracting high visitor numbers and strong interest in its portfolio. The German gaming specialist reinforces its position in North America, presenting its extensive product range to industry professionals from around the world.
Wednesday 15 Oct 2025 / 12:00
Zitro presented "Fantasy": a cabinet like no other, at G2E Las Vegas
(Madrid).- Zitro unveiled its most sophisticated cabinet to date—FANTASY. Far beyond a typical gaming device, FANTASY delivers a meticulously designed experience that harmonizes cutting-edge technology, striking aesthetics, and emotional engagement into a unified offering.
Monday 13 Oct 2025 / 12:00
G2E 2025 its 25th anniversary as Gaming's Premier Global Event
(Las Vegas).- Marking its 25th anniversary, the Global Gaming Expo, presented by the American Gaming Association (AGA) and organized by RX, welcomed approximately 25,000 industry leaders and professionals from across the globe, underscoring G2E’s role as the premier industry event driving innovation, collaboration and growth across the gaming industry.
Friday 10 Oct 2025 / 12:00
SUSCRIBIRSE
Para suscribirse a nuestro newsletter, complete sus datos
Reciba todo el contenido más reciente en su correo electrónico varias veces al mes.